The waiting room is one of the few moments where patients are still, attentive, and naturally thinking about their oral health. How that time is used can significantly shape what happens in the consultation.
SmileVision TV helps practices use waiting room time to inform patients clearly and calmly, introducing treatments, answering common questions, and reducing the need for repeated explanations later.
The system runs automatically, keeping patients engaged without adding to your team’s workload.
SmileVision TV uses a carefully balanced mix of short educational videos and engaging content, designed around how patients naturally pay attention while waiting.
All content can be fully branded to your practice, including logos, colours, fonts, offers and practice-specific messaging, using a simple, cloud-based drag-and-drop system that takes seconds to update.
There’s no technical setup or design work required, and many practices set it up once and make small changes as needed. Optional daily news, sport and entertainment updates keep attention high and the channel feeling fresh, without adding to your team’s workload.
SmileVision TV includes an optional Patient Call System that allows practices to call patients directly to surgery via the waiting room screen.
On the surface, it’s a practical time saving tool, reducing the need for staff to leave rooms or call names across the practice. But it also plays an important behavioural role.
When a patient sees their name appear on screen, it naturally draws their attention back to the TV. This brief interruption acts as a gentle reset, helping refocus attention on the content that follows.
SmileVision Digital is managed through a simple, cloud-based app. No technical expertise is required, and any member of your team can send information in seconds.
You’ll have access to a comprehensive library of content covering oral health advice, common treatments and aftercare information. Each item can be branded to your logo, colours and fonts.
Content can be sent directly to patients via email or messaging services such as WhatsApp, before or after appointments, making it easy for patients to revisit information in their own time.
